GENERAL INFORMATION

When and how is Fantasia 2024 going to take place?
Fantasia will now take place exclusively in-person from July 18 to August 4, 2024! Films will be screened in theatres around Montreal, at Concordia University’s Hall, J.A. de Sève and York Cinemas, as well as the Cinémathèque québécoise, Cinéma du Musée, Cinéma du Parc and Théâtre Plaza.

Will there be any online streaming options this year?
No, Fantasia 2024 will take place exclusively in cinemas around Montreal.

Where can I buy the official Fantasia 2024 poster?
Unfortunately, the Fantasia 2024 poster, Fantastiques week-ends du cinéma québécois poster, as well as individual film posters will not be available to purchase this year. However, you can buy a mini version of the Fantasia 2024 poster at the merch booth.

Where can I buy the official Fantasia 2024 catalog?
The official Fantasia 2024 catalog is available in more than 300 points of distribution. Click here to learn more on how to get our new magazine-format program

Can we eat and drink in the cinemas?
Yes! In fact, popcorn and snacks will be available to purchase at most of our screening locations.

Are the cinemas accessible for people with reduced mobility?
Yes. Concordia’s Hall and J.A. de Sève Cinemas, as well as the Cinémathèque québécoise, Cinéma du Musée, Cinéma du Parc (through the entrance at 3590 Jeanne-Mance Street) and the McCord Museum (through the entrance at 2175 Victoria Street) are wheelchair accessible.

BUYING TICKETS

What is the procedure to purchase tickets?
There are four ways to buy tickets for our 2024 edition: at the Fantasia box-office, through Ticketpro online, the Ticketpro call centre, or at Ticketpro counters.
You can find more information about our physical box-office on this page.

If I buy tickets online, do I have to pick them up at the Fantasia box-office?
Contrary to previous years, if you buy Fantasia tickets online through Ticketpro, you no longer have to exchange them for physical tickets at the Fantasia box-office.

Where is the Fantasia box-office and what are the operating hours?
Fantasia’s box-office is located in Concordia University’s SGWU Alumni Auditorium (Hall Cinema) lobby at 1455 de Maisonneuve Blvd. West (metro Guy-Concordia). You can find more information about our physical box-office, including its operating hours, on this page.

How much do film tickets and ticket packages cost?
Ticket prices vary depending on your chosen purchasing platform. You can find a full breakdown of prices, and more information on ticket sales, on this page. Please note that ticket packages will not be available at Ticketpro counters or using the Ticketpro phone line. Our family-friendly “My First Fantasia” screenings are all free.

How do ticket packages work?
When purchasing 10 or 20-ticket packages at the physical Fantasia box-office, it is necessary to select your films immediately in order to have your tickets printed at the time of purchase. However, when purchasing ticket packages online through Ticketpro, you will have the option to select your films at a later date. After purchasing a package, you will receive, in an email following your purchase confirmation, a document containing a unique password. Then, simply select your movies at your own pace using the password to unlock up to 10 or 20 entries. Ticket packages are not redeemable for cash if you do not use all your entries this year.

What payment methods do you accept?
The Fantasia box-office, as well as Ticketpro outlets, accepts payments in cash and cards.
The Ticketpro website and call centre accept Visa, MasterCard, American Express, and Interac Online.

Can I get a refund for my tickets?
All our tickets are final sales. We recommend that you carefully review the details of your order before completing your purchase.

I have a problem with my transaction when purchasing tickets, what should I do?
If you encounter an issue during your ticket purchase transaction, please contact Ticketpro’s customer service team for assistance:
Phone: 514-790-1111
Email: info@ticketpro.ca

Be sure to provide all relevant details regarding your transaction so that your request can be handled as quickly and efficiently as possible.

MEMBERS OF THE PRESS

How do I apply for a Press Accreditation?
To apply for a press accreditation, please fill in the form on this page.

Will members of the press from outside of Quebec be able to cover the festival remotely?
Absolutely. Press will need to be approved by the filmmakers or their associated companies on a per-film basis, a process facilitated by our Press Relations office. You can contact us at press@fantasiafestival.com.